Overview

This website and the accompanying report are the products of a research project on Competency Model Development and Application to Meet Water Utility Workforce Needs conducted on behalf of the Water Research Foundation (Foundation Project No 4244.).

This website allows a user to:

• Review and download the competency models developed by this work for 12 mission critical positions in the water field.
• Learn how to adapt these models to positions in their utilities.
• Learn how to develop new models.
• Understand terms used in competency models by using the Glossary.
• Access guidance documents that contain methodology for using, adapting and creating new models.
• Link to external reference documents to learn more about these tools.

Key features of our project approach:

• Systematic, data-based approach, drawing on job analysis methodology to understand effective performance.
• Also investigates what is needed for superior performance.
• Competency models have separate sections for technical and non-technical competencies.
• Each model highlights a small number of non-technical competencies.
• Number of competencies in each model is limited by separating out competencies already developed by most jobholders before entry into the job.
• Detailed behavioral descriptions of competencies.