How to Use a Competency Model to Plan the Training and Development of Jobholders

One of the most common uses for a competency model is in guiding the training and development of jobholders. The competency model identifies the skills and personal qualities that are needed for effective and superior performance in the job. It therefore specifies areas for the training and development of jobholders.

Ways to Develop Competencies of Individual Jobholders

There are essentially three ways to develop competence for any particular job, in addition to on-the-job experience:

• Formal training courses
• Self-development using professional development plan
• Coaching by a manager or mentor

The following document describes the various ways to to develop competance for any particular job, and also offer an approach for you to use in creating a training and development program for your employees that works with in-house and/or external resources.

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